A specialist platform connecting cases, parties, submissions, hearings and decisions, giving arbitration centres a clear view of each procedure. First developed in 2017, rebuilt in 2023 and continuously updated.
The challenge
Arbitration requires ongoing coordination between parties, the tribunal and the centre, with documents and procedures that need careful tracking.
The solution
We brought the case lifecycle into one environment: applications, submissions, hearings, minutes and decisions, with access tailored to each user’s role.
What the platform delivers
- Case, application and party management
- Video hearings and digital minutes
- Case-specific submissions and documents
- Decisions and electronic signatures
- Dashboards, reporting and permissions
Questions about Electronic Arbitration & Case Management
What does the arbitration platform manage?
Cases, parties, submissions, hearings, minutes and decisions, with user-role permissions and procedure tracking for the centre.
Is this a new or evolving platform?
Implementation began in 2017 and the platform was rebuilt in 2023, with continuing annual updates as described in the project scope.
